Privacy Policy
This Privacy Policy explains how SUPER FAST HOST, LLC, its brands, subsidiaries, and Affiliates (“SUPER FAST HOST”, “we” or “us”) collects, uses, shares and protects personal information.
Headquartered in Lansing, Michigan, we provide web hosting solutions including dedicated servers and virtual private servers to our customers (“Services”).
SUPER FAST HOST has data center locations in Lansing, MI, Phoenix, AZ, and Amsterdam, NL.
SUPER FAST HOST respects the privacy of every individual who visits www.suo.com (“Website”) and/or purchases its Services.
This Privacy Policy is our commitment to transparency in communicating how SUPER FAST HOST collects, uses, and discloses the information that is collected from you, the visitor of its website and/or customer as well as the choices you have with respect to the information.
BY USING OUR SERVICES OR VISITING OUR SITE, YOU AGREE TO BE BOUND BY THIS PRIVACY POLICY. IF YOU DO NOT AGREE WITH ANY OF THE TERMS OF THIS POLICY, PLEASE DO NOT USE OUR WEBSITE OR SERVICES OR OTHERWISE PROVIDE US WITH YOUR INFORMATION.
SCOPE OF POLICY: This Privacy Policy applies to how we collect, use, and disclose information from the following individuals:
- Customers – individuals who register, on their own or on behalf of an entity, to use SUPER FAST HOST Services with the creation or administration of a SUPER FAST HOST account.
- Event/Marketing Participants – individuals who provide their information to SUPER FAST HOST when they register for SUPER FAST HOST webinars, subscribe to marketing material, participate in surveys or contests, or attend other SUPER FAST HOST events.
- Website Visitors – individuals who visit SUPER FAST HOST’s Website and opt to provide contact information including an email address to receive communications from SUPER FAST HOST. For purposes of this Privacy Policy, a Website Visitor does not include an individual who visits a website hosted by SUPER FAST HOST but owned and operated by a SUPER FAST HOST customer.
This Privacy Policy does not apply to our Customers’ website hosted by SUPER FAST HOST
. Our Customers are responsible for the information they or their end users store in our hosting environment as well as compliance with applicable laws, regulations, and SUPER FAST HOST’s terms related to the collection and storage or personal information.
INFORMATION WE COLLECT: Customers SUPER FAST HOST asks for your account information which includes your name, email address, physical address, phone number, credit card information, and website domain. By voluntarily providing SUPER FAST HOST with your account information, you represent that you own and consent to our use of such personal data.
Event/Marketing Participants SUPER FAST HOST may ask for your name, email address, physical address, and phone number. Participation in events, surveys, contents, or subscribing to marketing material is voluntary and you may choose whether or not to participate and therefore disclose this personal data.
Website Visitors At your option, SUPER FAST HOST asks and may collect your name, email address, physical address, and phone number.
In addition, we also collect information such as web server logs, internet protocol (IP) addresses, browser type, or other statistical information as part of aggregated data.
We use Google Analytics to help us gather statistical information about the visitors to our Website and how they use the Website on an anonymous, aggregate basis.
However, we will not associate this data with your personally identifiable data unless required to do so to cooperate with law enforcement activity or other governmental request or to comply with law.
We may use this information to gain a better understanding of the users of our Website, to improve our Website, and to improve our Services.
Depending on the type of browser and device that you use, you may have the ability to control the type of information that Google Analytics use.
To understand how Google Analytics collects and processes data, please visit www.google.com/policies/privacy/partners/.
SUPER FAST HOST uses cookies, beacons, tags, and other tracking technologies to gather demographic information about you, identify your visits to our Website, other interactions with our Website, and personalize your search experience on our Website.
We gather information such as internet protocol (IP) addresses, internet service provider (ISP), operating system, browser type, date/time stamp, and store it in log files. See our Cookie Policy, below, for more information.
HOW WE USE YOUR INFORMATION: SUPER FAST HOST uses the information it collects about you in the following ways:
- To respond to any requests from you regarding sales and support.
- To contact you regarding any agreements or accepted terms that you may have with SUPER FAST HOST for the Services.
- To provide you with marketing emails, special offers, advertising campaigns, or newsletters.
- To provide you with information logs associated with the use of SUPER FAST HOST’s Services.
- To contact you regarding functionality changes to our Services or Website.
- To develop new features and functionality to our Services and Website.
- To collect payment and bill for our Services.
- To help personalize searches.
- To diagnose problems.
- To find and prevent fraud.
- To register your domain and IP address through ARIN (American Registry for Internet Numbers).
- To carry out other purposes as disclosed to you through the Website, or found in terms or an agreement between you and SUPER FAST HOST.
- Process for other purposes for which we obtain your consent.
HOW WE SHARE INFORMATION?SUPER FAST HOST shares the information it collects about you in the following ways:
- Third Party Providers - SUPER FAST HOST may share your information with third party providers that provide services on our behalf. These companies may assist with marketing support, processing credit card payments, providing sales leads, and customer support. Third party providers may only process personal information pursuant to SUPER FAST HOST’s instructions, and in compliance with Privacy Policy and other applicable regulations (e.g. EU-US Privacy Shield framework).
- Advertising - Based on cookies and other tracking devices, we may work with advertising companies to display ads that may be of interest to you.
- Business Transactions - To provide information to a third party in the event of any disposition of all or any portion of our business (e.g. reorganization, sale, assignment, bankruptcy).
- Aggregated or De-identified Data - We may aggregated or otherwise de-identified your personal information. We own such aggregate or de-identified information and may use and share this information with third parties.
- As Required by Law or Similar Investigations - To comply with legal obligations (e.g. subpoena) or investigate potential legal violations. SUPER FAST HOST may be required to share personal data in response to lawful requests from public authorities including to meet national security and/or law enforcement requirements.
- Safety - We may disclose your information to protect and defend the safety of SUPER FAST HOST in connection with investigating and preventing fraud or security issues.
- Consent - SUPER FAST HOST may share your information with your consent.
English
