Privacy Policy for Super Fast Host
Last Updated: January 4, 2025
Super Fast Host (“we,” “us,” “our”) is a brand owned and operated by Globymall Tech Ltd, a company registered in London, Regent Street. We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, store, and disclose your information in compliance with applicable laws, including the UK General Data Protection Regulation (GDPR).
1. Who We Are
Super Fast Host is a web hosting company providing affordable, high-performance hosting solutions. For any questions about this privacy policy or your data, you can contact us:
Company Name: Globymall Tech Ltd
Trading As: Super Fast Host
Registered Address: Regent Street, London, United Kingdom
Email: [email protected]
2. Data We Collect
We may collect the following types of personal data:
A. Information You Provide to Us:
• Account Data: Name, email address, phone number, postal address, and payment details.
• Support Data: Information you provide when contacting our support team.
• Communication Data: Messages, feedback, or reviews you submit.
B. Information We Collect Automatically:
• Log Data: IP addresses, browser types, operating systems, and access timestamps.
• Cookies and Tracking Technologies: Information about your activities on our website (see Section 10 for details on cookies).
C. Information from Third Parties:
• Payment processors and fraud prevention services.
• Public databases and credit reference agencies (if applicable).
3. How We Use Your Data
We use your personal data for the following purposes:
• To Provide Our Services: Setting up and maintaining your account, processing payments, and delivering web hosting services.
• To Communicate with You: Responding to inquiries, sending updates, and notifying you of changes to our services or policies.
• To Improve Our Services: Monitoring and analyzing usage trends, troubleshooting technical issues, and enhancing website performance.
• To Comply with Legal Obligations: Meeting legal, regulatory, or contractual obligations, including tax reporting and anti-fraud measures.
4. Legal Basis for Processing
We process your data based on the following legal grounds:
• Contractual Necessity: To provide services and fulfill our contractual obligations.
• Consent: For specific purposes when you have given clear consent (e.g., marketing communications).
• Legitimate Interests: For our legitimate business interests, such as improving services and preventing fraud.
• Legal Compliance: To comply with applicable laws and regulations.
5. How We Share Your Data
We only share your data with trusted third parties when necessary:
• Service Providers: Hosting infrastructure providers, payment processors, and email communication platforms.
• Legal Authorities: When required by law, regulation, or legal proceedings.
• Business Transfers: In case of a merger, acquisition, or sale of all or part of our business.
We do not sell or rent your personal data to third parties.
6. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. When data is no longer needed, we securely delete or anonymize it.
7. Your Rights
Under the GDPR, you have the following rights regarding your personal data:
• Access: Request a copy of the personal data we hold about you.
• Rectification: Request corrections to incomplete or inaccurate data.
• Erasure: Request the deletion of your data (subject to legal obligations).
• Restriction: Request to limit how we process your data.
• Portability: Request a copy of your data in a machine-readable format.
• Objection: Object to certain processing activities, such as direct marketing.
• Withdraw Consent: Withdraw consent for data processing where applicable.
To exercise any of these rights, please contact us at [email protected].
8. International Data Transfers
If we transfer your personal data outside the UK or EEA, we ensure appropriate safeguards are in place to protect your information, such as standard contractual clauses approved by the UK Information Commissioner’s Office (ICO).
9. Data Security
We implement robust security measures to protect your data, including encryption, firewalls, and secure access controls. While we take every precaution, no data transmission or storage system can guarantee 100% security.
10. Cookies and Tracking
We use cookies and similar technologies to enhance your experience on our website. For more details, please refer to our Cookie Policy[insert link to cookie policy].
11. Third-Party Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites and encourage you to review their privacy policies.
12. Children’s Privacy
Our services are not directed at individuals under the age of 18, and we do not knowingly collect personal data from children.
13. Changes to This Policy
We reserve the right to update this privacy policy at any time. Any changes will be posted on this page with the updated effective date. We encourage you to review this policy regularly.
14. Complaints
If you have concerns about our handling of your data, you may file a complaint with the UK Information Commissioner’s Office (ICO):
• Website: https://ico.org.uk
• Address: Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF, United Kingdom
By using our services, you acknowledge that you have read and understood this Privacy Policy. For further questions, please contact us at [email protected].
Let me know if you need additional sections, or if you’d like a Terms of Service document to accompany this policy!