Terms and Conditions for Super Fast Host

Last Updated: January 4, 2025

Welcome to Super Fast Host! These Terms and Conditions (“Terms”) govern your use of the services by Super Fast Host. By signing up for our services, you agree to comply with these Terms.

1. Definitions

• “Company,” “we,” “us,” or “our” refers to Globymall Tech Ltd, trading as Super Fast Host.

• “You” or “your” refers to the customer or user of our services.

• “Services” refers to the web hosting and related services provided by Super Fast Host.

• “Website” refers to our website, accessible at https://superfasthost.co.

2. Account Registration

1. To use our services, you must:

• Be at least 18 years old.

• Provide accurate and up-to-date information during registration.

2. You are responsible for maintaining the confidentiality of your account credentials.

3. You must immediately notify us of any unauthorized use of your account.

3. Services Provided

1. We offer the following services:

• Web hosting

• Domain registration and management

• Email hosting

• Other related services as advertised on our website.

2. Services are subject to availability and may change or be discontinued without prior notice.

4. Payment and Billing

1. All fees for our services are outlined on our website or in your invoice.

2. Payments must be made on time to avoid service suspension or termination.

3. We accept payments via [list payment methods, e.g., credit card, PayPal, bank transfer].

4. Late payments may result in additional charges or suspension of your account.

5. All fees are non-refundable unless otherwise explicitly agreed upon in writing.

5. Refund Policy

1. We are not obligated to provide refunds once payment for the concerned product or service has been made. This applies to hosting services, domain registrations, SSL certificates, and any other products offered by us.

2. Refunds may only be issued under exceptional circumstances and solely at our discretion.

3. If the service is canceled due to a breach of these Terms, no refunds will be issued.

6. Customer Responsibilities

1. You agree to use our services responsibly and in compliance with all applicable laws and regulations.

2. Prohibited activities include but are not limited to:

• Hosting or distributing illegal, abusive, or copyrighted content.

• Spamming or sending bulk unsolicited emails.

• Using services for hacking, phishing, or fraudulent activities.

3. You are responsible for creating and maintaining your own backups of all important data hosted with us. While we take regular backups for our internal purposes, we are not responsible for any data loss under any circumstances.

• If you have sensitive or important data, you are strongly advised to maintain independent backups outside our hosting infrastructure.

7. Service Availability

1. We strive to provide 99.9% uptime for our services. However, we cannot guarantee uninterrupted access due to factors beyond our control, such as maintenance or third-party failures.

2. Downtime compensation, if applicable, is provided at our sole discretion.

8. Suspension and Termination

1. We may suspend or terminate your account without notice if:

• You breach these Terms.

• Your account is involved in prohibited activities.

• Payments are overdue for more than 30 days.

2. Upon termination, we may delete all data associated with your account.

• Data loss resulting from termination or suspension of your account is your sole responsibility.

9. Intellectual Property

1. All content, software, and materials provided by Super Fast Host are the intellectual property of Globymall Tech Ltd or its licensors.

2. You may not reproduce, distribute, or modify any content without our prior written permission.

10. Liability Limitation

1. Super Fast Host is not liable for:

• Indirect, incidental, or consequential damages.

• Loss of data, revenue, or profits caused by service interruptions.

2. We are not responsible for any data loss, corruption, or security breaches affecting your account or services. Clients are expected to maintain their own backups for any critical data stored on our servers.

3. Our total liability is limited to the amount paid by you for services during the 12 months preceding the incident.

11. Indemnification

You agree to indemnify and hold us harmless from any claims, damages, or losses arising from:

• Your use of our services.

• Your violation of these Terms or applicable laws.

• Any third-party claims related to your account or content.

12. Privacy Policy

Your use of our services is also governed by our Privacy Policy, which outlines how we collect, use, and protect your data.

13. Governing Law

These Terms are governed by and construed in accordance with the laws of England and Wales. Any disputes arising under these Terms will be resolved in the courts of England and Wales.

14. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting on our website. Continued use of our services constitutes your acceptance of the revised Terms.

15. Contact Information

If you have any questions about these Terms, please contact us:

• Company Name: Globymall Tech Ltd

• Address: Regent Street, London, United Kingdom

• Email: [email protected]

By using our services, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.